What booking fees really cost a dog daycare
Card fees and booking fees are not the same thing. See what changed with surcharges in October 2026 and how to find your real rate.
Built in Perth for dog daycares, groomers, kennels and trainers
Less admin.
More dogs.
Check-in in seconds, report cards in a minute, and owners who stop texting for updates. One calm system for daycare, grooming, kennels and training, with a free app for your clients.
Free for 30 days when PackDay opens, no card needed. No booking fees, ever.
PackDay is in early access. The apps launch soon, and what you see here is the working prototype.
What changes when you switch
Less time on admin, fewer interruptions on the floor, and nothing taken out of your takings.
Get your mornings back
Drop-off takes seconds: type a dog’s name and press Enter, or check in the whole bus at once. Allergies, medication and vaccines due are on every card, so nobody has to remember them in the rush.
Check-in board, dog profiles
Owners stop texting you “how’s Luna?”
They see the check-in, the bath and the report card on their phone, in a free app with your logo. Fewer texts to answer, and clients who feel looked after.
Live updates, report cards, the owner app
Keep every dollar you earn
One flat monthly price. No booking fees, no cut of card payments and no per-staff fees, ever. Rosters, timesheets and team boards are in the plan.
From $69 a month + GST on the web
Everything between drop-off and pick-up
PackDay replaces the clipboard, the group chat and the booking system that takes a cut. Pick a job to see how it works.
Drop-off in seconds, not a queue at the gate
Type a dog’s name and press Enter. Allergies, medication and vaccines due are on every card, so nobody misses them in the morning rush.
- Expected, here and gone home on one board
- Check in the whole bus at once
- Owners hear the moment their dog is in
LunaCavoodle, Sarah Nguyen
Allergy: chicken
Check inAllergy: chicken
CharlieLabrador, Mei Chen
Allergy: beef
Check inAllergy: beef
OtisCorgi, Henry Clarke
Birthday 9 Oct
Here 7:42 amBirthday 9 Oct
Report cards in about a minute
Tap a mood, what they got up to and how lunch went. Add a photo, and PackDay drafts the note from your picks.
- On the owner’s phone before they reach the car
- “Working on” carries over to the next visit
- Free in the owner app, or as a private link
Luna’s day
Luna had a playful day with us. Highlights were pool time and a long nap. We’re still working on calm greetings at drop-off.
Messages that don’t live on your personal phone
Owners message the business, and the whole team sees the thread with the dog and owner beside it.
- Every conversation tied to the dog and owner
- Turn a message into a card for the team
- Live updates mean fewer “is she there yet?” texts
Sarah NguyenLuna’s owner
Hi, could Luna stay until 6 tonight? I’m stuck at work.
No problem. She’s asleep in the shade by the pool. See you at 6.
Make a cardLate pick-up, Luna, 6 pm
Rosters and timesheets without the spreadsheet
Build the week, swap shifts and clock in on the floor. It’s in every plan, with no per-staff fees.
- A warning when the staff-to-dog ratio slips
- Location checked only at the moment of clocking in
- Export approved hours for your payroll
JT
Jess TaylorManager, in at 6:52 am
KD
Kiara DasGrooming, 8 am to 4:30 pm
RE
Riley EvansFloor, 7:30 am to 4 pm
19 dogs here, 4 handlers on1 handler to 4.8 dogs, within your ratio
The team’s to-do list, linked to the dogs
Lists and cards like the board you already use, except every card knows the dog, the owner and the booking.
- Recurring cards come back on the right day
- Simple rules move cards along for you
- Done cards archive themselves after 30 days
In Baths to do
Towel dry Bella
Bella- Repeats
- Every 2 weeks on Tuesday
- Next due
- Tue 6 Oct
- Assigned
- Kiara
Jess ticked this on Tue 22 Sep. It came back for 6 Oct.
Get paid without giving up a cut
Sell day packs, take deposits on stays and check out a groom with a tip. Card payments will go through your own Stripe or Square when they arrive.
- Day packs that count down by themselves
- Deposits for peak boarding dates
- No booking fees, ever
Winnie’s groom
- Full groom
- $85.00
- Nail trim
- $15.00
- Tip
- $15.00
- Total
- $115.00
- PackDay fee
- $0.00
Switch on what you offer
One service or all four. Turn on the parts you need, and the rest stays out of the way.
Daycare
A check-in board, playgroups and report cards for a full day of dogs.
Grooming
A book for each groomer that won’t double-book, and owners told when their dog is ready.
Boarding
A 14-night kennel planner, deposits, and care rounds that staff tick off.
Training
Classes, enrolments and the roll, in the same place as everything else.
Team boards for the jobs between the dogs
Invoicing, birthday packages, baths due, call-backs. The admin your team keeps on a whiteboard or a separate app, now linked to the dogs and owners PackDay already knows.
- Linked cards
- Each card shows the dog’s photo and name. Tap it to open their profile.
- Jobs that repeat
- “Every 2 weeks on Tuesday” comes back by itself, with the next due date on the card.
- Simple rules
- Tick a card in To do and it moves to Invoicing. Birthday cards add themselves two weeks out.
Example team board with three lists, To do, Invoicing and Done. Ticking “Invoice Luna’s week” in To do moves it to Invoicing by a rule, and ticking a card in Invoicing moves it to Done. Cards show the linked dog, and “Towel dry Bella” repeats every two weeks, next due Tuesday 6 October.
You tap once. Their phone buzzes.
These are the real apps, running live. Check Luna in on the business phone and watch Sarah hear about it, with no group chat and no “is she there yet?” texts.
Tap a button. The business phone acts, and the notification lands on Sarah’s phone.
Keep what your business earns
Some booking systems take a percentage of every card payment, on top of the bank’s fees. PackDay never does. You pay your plan, and that’s it.
A 1.3% booking fee elsewhere (example)$390 a monthPackDay booking fees$0
That’s about $4,680 a year you keep.
An estimate, using an example booking fee of 1.3%. Card processing fees from your bank or payment provider apply with any system, PackDay included. PackDay adds nothing on top.A free app made for your clients
Clients join with your code and see your logo. It gives them a reason to open it every day, and gives you fewer texts to answer.
Live updatesChecked in, bath done, report card on the way.
Report cards and memoriesEvery card in one place, and the photos they love.
Book and swapDays, grooms, stays and classes at your prices.
Health in one placeVaccinations, weight and medication reminders.
Free for owners. PackDay Plus (A$4.99 a month, or A$39.99 a year) adds tag alerts, every photo kept, a monthly recap and family sharing. Your business pays nothing for it.
Coming soon to theApp StoreComing laterAndroid
A way home for every dog
Every dog in PackDay has a passport: who to call, their vet, allergies and what spooks them. With a PackDay tag on the collar, whoever finds the dog scans it and can reach the owner straight away.
- Finders call or message from the tag page. No app, no account.
- Lost mode puts a notice on the tag page and lets the daycare know.
- Location is shared only if the finder chooses to.
- The tag page and lost mode stay free, always.
Tags aren’t on sale yet. Owners can register interest in the app.
Meet Bandit
Bandit is a ten-year-old French bulldog. He’s blind and almost completely deaf, and he still goes for a walk every day.
He finds his way by smell, by routine and by the people he trusts on the other end of the lead. He doesn’t need the world to be easy. He needs it to be familiar.
That’s the idea behind PackDay. Every dog arrives with their own needs, so the notes that matter, like “can’t hear you call” or “let him sniff your hand first”, sit on their card where the whole team will see them.
PackDay is built in Perth by a dog handler of seven years. Read how it started
Plans from $69 a month
Every plan includes the iPhone app, the web dashboard and the free owner app. Pay on the web and save about 5%: there’s no app store fee for us to cover.
Founding offer: 20% off your first year of monthly billing, for the first 10 registered businesses. No lock-in contract.
Questions before you switch
Is PackDay ready to use?
Not yet, and we’d rather say so. PackDay is in early access: the working prototype runs on this site with sample dogs, and testers are using it on their phones. Founding businesses join the pilot first and help shape it. Your 30-day free trial starts when accounts open.
How hard is it to switch from MoeGo, Gingr or a spreadsheet?
Export what you have, add the file, and PackDay matches the columns and shows you a preview before anything is imported, with Undo for 24 hours. It reads exports from MoeGo, Gingr, Revelation Pets, PetExec, Deputy, Connecteam and Trello, or any spreadsheet. Run both for a week, then switch when you’re happy.
Read how importing works and switching without losing a week.
What will it cost?
Plans start at $69 a month + GST on the web (about 5% less than in the iPhone app). Texts are included in every plan, yearly billing gets two months free, and the first 10 founding businesses get 20% off their first year of monthly billing. The trial is free for 30 days and needs no card.
Do you charge booking fees or take a cut of payments?
Never. You pay your plan and that’s it. When card payments arrive, your provider’s fee applies as usual and PackDay adds nothing on top.
Will my clients actually use the app?
They don’t have to. Owners who join get live updates, report cards and bookings in a free app with your logo. Everyone else gets the same messages by text from your business number.
Can my whole team use it?
Yes. Studio includes 8 team logins with roles, and Pack Pro has unlimited team members. There are no per-user fees.
Where is our data kept?
In Sydney, Australia. We never sell data, and location is only used when someone asks for it, like clocking in.
What if I get stuck?
The help centre answers most questions, and the assistant in the corner can help too. A real person replies to support messages within 1 business day, and urgent safety issues within 2 hours.
Join early access
Ready when you are. Leave the list any time.
Practical ideas for busy dog businesses
Try PackDay free for 30 days
Join early access now. Your trial starts when PackDay opens, and no card is needed.