An owner replied STOP. How do they get texts again?

Only the owner can opt back in, by replying START or turning texts on in the app.

For businesses and dog owners

1. Under the Spam Act, once someone opts out we stop texting them. You can’t override it from the business side.
2. Ask the owner to reply START to any earlier text from your business.
3. Or ask them to join the owner app, where messages come through the app instead.
4. Important safety messages about a dog in your care should still be made by a phone call.