The import put things in the wrong place
Undo the import, fix the matches on the review screen and run it again.
For businesses
- Open More › Import clients, dogs and team and tap Undo this import (it’s there for 24 hours). Everything it added is removed.
- Add the file again. On Match columns, change what any column matches, or choose Don’t import.
- Check dates: PackDay reads Australian day-first dates. US-style files are detected, but check a few rows.
- Duplicates are matched on mobile number and dog name, so importing twice won’t create copies.
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